Salesforce service cloud agent functional Test lead and QA Automation Engineer supporting global teams. Ensures quality in developing consumer facing apps, tools, and integrations.
About the role
- Quality Engineer at Candescent ensuring high-quality software for digital banking. Collaborating with Engineers, Product Managers, and Designers in a fast-paced environment to drive continuous improvement.
Responsibilities
- Develop testing plans, frameworks, test cases, and test scripts
- Execute unit, automated, and manual tests and code reviews
- Document and track defects with clear reporting on severity and resolution status
- Participate in agile planning events by offering quality-focused insights
- Work with Product Owners, Engineers, and Designers to define quality objectives
- Collaborate with Engineers to ensure applications are testable
- Create and execute test cases for smoke, integration, regression, and UAT testing
- Log, prioritize, and track bugs while working with Engineers on debugging and resolution
- Develop and maintain automated tests as part of CI/CD pipelines
Requirements
- 5+ years of experience in QA using automated testing for APIs and systems
- Expertise in smoke, integration, regression, and UAT testing, and test automation tools such as Java, JavaScript, Postman, Newman, Cucumber, JMeter, Selenium
- Skilled in building test strategies for UI, APIs, and service layers in highly transactional systems
- Experience with Agile methodologies
- Proficiency in BDD, ATDD, TDD, and related practices
- Strong understanding of test frameworks, test planning, and execution for both manual and automated testing
- Excellent collaboration and communication skills
- Strong analytical skills for reviewing technical specs, log files, and identifying high-risk areas
- Experience with SQL and NoSQL databases, including MS SQL Server and Oracle
- Familiarity with cloud platforms such as GCP, Azure, and AWS
- Experience using SCM tools like Git and SVN
Benefits
- Equal opportunity employer
- Flexible work hours
- Commitment to mentorship and peer collaboration
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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