Hybrid Director, Network & Security Operations Services

Posted 3 weeks ago

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About the role

  • Director, Network & Security Operations overseeing service delivery for public and private cloud infrastructure. Leading teams, managing security operations, and collaborating to enhance technology modernization efforts.

Responsibilities

  • Responsible for the service delivery and operations of public and private cloud network infrastructure.
  • Responsible for the service delivery and operations of information security tools and systems.
  • Lead a team of L1 and L2 operations resources – both internal and external managed service providers.
  • Lead incident management, service management, performance management, and problem management functions for the network & security technology domains.
  • Drive automation improvements that will accelerate delivery, increase quality, reduce maintenance, and change fail rates.
  • Collaborate with engineering and architecture to identify, prioritize, and implement and ensure high quality operationalization of new network and security solutions.
  • Build strong and trusted relationships with internal and external partners.
  • Infrastructure hardware and software currency & vulnerability remediation management.
  • Support risk and compliance in accordance with Canadian and global standards.
  • Ensure alignment/adherence to enterprise technology standards, vendor management standards, and risk standards.
  • Focus on continuous learning and professional development.
  • Hold yourself and your team accountable to progress the company’s technology modernization and effectiveness efforts.
  • Identify and invest in opportunities (processes, training, systems) to enhance individual and team effectiveness.

Requirements

  • Post-secondary degree/diploma in information technology, computer science, or an equivalent combination of training and experience.
  • Professional certifications in cloud, network and/or security is preferred (CCIE, PCNSE, CISSP, CISM, AZ-500/700, AWS Network/Security Certified, etc.)
  • 7+ years direct experience operating in highly available enterprise infrastructures
  • Strong understanding of network protocols and services as well as means of securing communications
  • Strong understanding of wired and wireless connectivity platforms and protocols
  • Strong understanding of information security solutions and products
  • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies.
  • Broad knowledge of industry technology and directions, with strong foundational knowledge in network and security domains such as network technologies (LAN/WAN/WLAN, SDWAN, Load Balancers, DNS), Observability technologies, IAM technologies, Data Loss Prevention, Endpoint Detection, Cloud Computing, Automation, IPS/IDS, DDOS, Firewalls, WAF, VPN etc.
  • Versed in a variety of hardware and software manufacturers, and a high degree of comfort and experience in mixed vendor environments e.g. Cisco, Checkpoint, Palo Alto, F5, Microsoft, etc.
  • Proven experience as a business-focused, credible leader in a large fast-growing technology company.
  • Drives results and changes processes to improve performance; creates a culture of accountability.
  • Solid understanding of delivery enablement techniques such as automated testing and automated deployments.
  • Familiar with Infrastructure as Code and delivering infrastructure change via DevSecOps pipelines including Terraform and Ansible.
  • Proven ability to develop and maintain collaborative business relationships.
  • Able to pivot and quickly change direction in response to changing priorities.
  • Experience coaching and mentoring technical practitioners.
  • Strong communication, collaboration, relationship building skills, and experience working in financial services industry considered an asset.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Director, Network & Security Operations Services

Job type

Experience level

Lead

Salary

CA$92,100 - CA$170,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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