Portfolio Analytics Manager supporting Homes Portfolio Analytics Team in risk management and decision - making for mortgage portfolio. Collaborating on analytics projects to improve customer outcomes and compliance monitoring.
About the role
- Technical and Data Analyst in Bupa's Group Data Analytics Team. Delivering analytics solutions and developing data analysis capabilities for enhanced customer service.
Responsibilities
- Be the data analysis expert and developer for DOC Analytics. They will be used to using methodical investigation and design thinking to identify, shape and deliver value, working with the wider Product team on the most important challenges and opportunities.
- Be known for delivery. Own the end-to-end delivery of advanced analytics solutions within the DOC Analytics Product. Focus on the value and getting things done.
- Develop code that meets the needs of a highly-regulated organisation. The TDA will write code in line with current best practice, be comfortable taking challenge on their approach and designs, and deliver reliable solutions that our stakeholders trust.
- Define the problem, develop user stories (including the breakdown of work) and shape and constructively challenge the product owner and stakeholder requirements.
- Work in an agile manner as part of the team, using design thinking, breaking work into small increments, and building out patterns and processes that can be repeated.
- Present back to our stakeholders, demonstrating work-in-progress and articulating feedback and progress clearly.
Requirements
- Proven experience of working with SQL and Python as part of a technical delivery team is a minimum requirement for this role.
- Strong experience of developing visualisations, preferably in PowerBI.
- Experience of analytical work within GCP (and more broad experience in GCP) is advantageous.
- Data management experience, inc. data analysis, continuous improvement of data quality and standards. Understanding what we must do to protect both Bupa and customer data is a must.
- Experience and track-record of delivering within agile methodologies.
- Experience in acceptance and outcome criteria gathering and translation to user stories.
- Numerate with strong analytical and problem-solving ability.
- Excellent standard of written and presentation skills with proficiency of working in Azure DevOps, Jira or similar.
- Experience of collaborating with a wide range of senior business and technology leaders to achieve outcomes.
- Strong influencing skills across stakeholders, colleagues and external vendors.
- Skills in ‘R’ would be a nice-to-have, but far from essential.
Benefits
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance
- Access to our wellbeing programmes and mental health support
- Bonus scheme up to 10%
- Enhanced parental leave
- Pension scheme
- Discounts on Bupa products and services
- Opportunities for career development and internal mobility
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