Senior Customer Success Manager supporting Global Accounts in managing strategic relationships. Focus on client satisfaction and growing business within the advertising industry's verification space.
About the role
- Customer Success Manager supporting clients in telecom and AI solutions. Involves customer development and ensuring excellent experiences.
Responsibilities
- Driftsättningar och onboardning av nya kunder
- Säkerställa en strukturerad implementering av Buddys produkter
- Registrera ordrar i olika system
- Serva kunder via mail, chatt och telefon
- Lösa kundproblem och förklara hur saker funkar
- Ansvara för kundresan och bästa möjliga service
- Serva säljare och övrig personal
Requirements
- Noggrannhet
- Tålmodighet
- Diplomati
- Rådgivare
- Teknikförståelse
- Bakgrund inom liknande roller gärna från Telekom / IT-ish
- Klara av en förlust i UNO utan att behöva storma hem
- Flytande i svenska och engelska i tal och skrift.
Benefits
- Ett stimulerande och fritt arbete
- Vi har knappt 7 timmars arbetsdagar
- Fantastiska kollegor
- Ja, vi tycker att vi är grymma
- Goda förtjänstmöjligheter
- Den som jobbar hårt förtjänar något extra
- Bra pension och försäkringar
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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