Associate Director responsible for overseeing IT Service Governance and Risk Management in a banking environment. Leading a team to ensure operational resilience and compliance with regulatory requirements.
Responsibilities
Responsible for driving excellence and managing risk across IT Service Governance, Information Security Governance, and Business Resilience
Ensure governance frameworks, risk controls, compliance measures, and resilience strategies are integrated and aligned with the Bank’s objectives
Lead a team responsible for designing, implementing, and improving governance processes
Foster a culture of accountability, transparency, constructive challenge, collaboration, and outcome focus
Work closely with internal stakeholders and external partners to provide strategic direction, operational oversight, and guidance
Optimise IT Service Management and Agile Project Delivery tools
Drive improvements in processes, technology, and service delivery
Support the development of policies, contracts, and controls that reduce risk and enhance efficiency
Requirements
Experience in Agile delivery
IT Service Management
ITIL
Service catalogues
Configuration management databases
Service tiering
Service ownership
Skilled at articulating and managing risk
Fostering a transparent and risk-aware culture
Leading governance forums such as the Change Advisory Board
Coordinating audit and compliance activities across technology and information security
Overseeing the development and testing of contingency plans for critical processes
Experience optimising workflows in tools such as Jira and Confluence
Benefits
30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
15% employer pension contribution
Flexible working
Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
Paid voluntary days, maternity, paternity, adoption, and shared parental leave
Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more
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