Senior Solutions Consultant responsible for implementing Asana and advising clients on productivity tools. Focused on digital collaboration and fostering organizational change in a dynamic work environment.
Responsibilities
Analyze and assess the current state of customer processes
Implement the right workflows and set up customer environments
Organize and lead customer workshops (virtual and on-site)
Continuously support and advise customers
Identify and realize optimization potential in existing workflows
Confidently engage stakeholders at all levels of an organization
Enable organizational change and support customers with change-management activities
Work with Sales and Marketing on acquiring new customers
Think and act in a business-oriented way and contribute to the strategic development of our consulting and training programs
Independently acquire and manage customer accounts
Requirements
Bachelor’s or Master’s degree in Business Administration with an IT focus (e.g. Business Informatics, Industrial Engineering, Economics) or comparable qualification
At least 3 years of experience in process management, consulting, or software training
Experience in operations or consulting, B2B software and strategic product positioning
Experience delivering training sessions or workshops
Fluent in Dutch and English (spoken and written)
Strong customer orientation, initiative, and a collaborative mindset
Optional: willingness to travel and work on-site with customers
Comfortable working in flexible, dynamic team structures
Benefits
Fully digital working culture with maximum flexibility
Professional onboarding with intensive on-the-job training during your first four weeks
Work with leading experts in digital process optimization and work management
Regular coaching, training, and feedback with management
Many opportunities for personal and professional development
High-end equipment and excellent remote-working setup
Flexible working model
Self-organized teams
Central location with excellent public transport and bike access
Dynamic startup environment with events and networking opportunities
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