Hybrid Infrastructure Analyst – Mid-level

Posted last week

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About the role

  • Technical Analyst providing support in IT infrastructure for a leading sports nutrition company in Brazil. Involved in troubleshooting, maintenance, and user assistance.

Responsibilities

  • Responsible for providing technical user support, responding to infrastructure incidents, and sustaining IT environments;
  • Will handle ticket support, troubleshooting, configuration and maintenance of network devices, assist with Windows Server administration, perform backup routines, antivirus management, updates, and monitoring;
  • Collaborate in maintaining both on-premises and cloud environments.

Requirements

  • Bachelor's degree;
  • Experience in technical support;
  • Knowledge of Windows Server, networking, monitoring tools, and incident resolution;
  • Strong technical analysis skills, organization, clear communication, and a proactive approach to problem solving.

Benefits

  • On-site cafeteria
  • On-site parking
  • Meal allowance and/or grocery voucher
  • Medical and dental insurance
  • Pharmacy discount program
  • Group life insurance
  • Transport voucher or mobility allowance
  • Profit-sharing (PLR)
  • Gympass
  • Discount on supplements.

Job title

Infrastructure Analyst – Mid-level

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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