Junior Product Manager at ShippyPro responsible for improving shipping solutions. Collaborating with a Senior PM and engaged in product ownership from day one.
About the role
- Product Manager supporting sales growth and providing technical support at Border States. Collaborates with marketing, vendors, and customers while ensuring exceptional customer experience.
Responsibilities
- Supports day-to-day operations of account managers and customer service representatives.
- Partners with sales and marketing teams to drive sales growth and support product strategy.
- Calls on customer accounts, conducts joint sales calls, and provides field support.
- Responds to customer inquiries and maintains continuous interaction with customers' personnel.
- Evaluates new products and leads customer training on new and existing product lines.
Requirements
- Bachelor’s degree or equivalent technical training/experience required.
- 4+ years of prior experience in customer service, sales, marketing, or product support.
- Valid driver’s license required.
- Product knowledge related to tool & safety.
- Strong analytical, communication, and customer service skills.
- Proficiency with PC applications, including Microsoft Office, internet, email, and SAP or similar ERP systems preferred.
Benefits
- Health, Dental and Vision Benefits
- Accident, Critical Illness, Hospital Indemnity
- FSA & HSA
- Employee Stock Ownership Plan (ESOP)
- Disability Benefits
- 401(k) Retirement Plan
- Life Insurance
- Employee Assistance Program
- Paid Holidays
- Paid Volunteer Time
- Personal Leave time and more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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