Product Manager supporting sales growth and providing technical support at Border States. Collaborates with marketing, vendors, and customers while ensuring exceptional customer experience.
Responsibilities
Supports day-to-day operations of account managers and customer service representatives.
Partners with sales and marketing teams to drive sales growth and support product strategy.
Calls on customer accounts, conducts joint sales calls, and provides field support.
Responds to customer inquiries and maintains continuous interaction with customers' personnel.
Evaluates new products and leads customer training on new and existing product lines.
Requirements
Bachelor’s degree or equivalent technical training/experience required.
4+ years of prior experience in customer service, sales, marketing, or product support.
Valid driver’s license required.
Product knowledge related to tool & safety.
Strong analytical, communication, and customer service skills.
Proficiency with PC applications, including Microsoft Office, internet, email, and SAP or similar ERP systems preferred.
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