System Engineer Customer Services at Somnitec handling diverse IT support for Swiss clients. Engaging in troubleshooting, monitoring, and enhancing customer satisfaction through excellent service.
About the role
- Mid-Level Business and Systems Analyst developing software solutions for Boeing's Manufacturing & Quality product team. Collaborating with stakeholders and translating requirements into functional specifications in a fast-paced environment.
Responsibilities
- Understand business requirements and processes
- Understand information technology concepts
- Communicate with end users and technical analysts
- Apply strong written and oral communication skills
- Translate user requirements into functional specifications
- Translate user perceivable functions into technical requirements
- Convert functional specifications into working code
- Read data and process models
- Understand software coding language for the system
- Understand and develop software solutions to meet end user's requirements
- Ensure application integrates with overall system architecture, utilizing standard Information Technology (IT) lifecycle methodologies and tools
- Work with others on a team as well as independently
- Work with team of skilled and motivated co-workers to collaborate on results
- Work in a fast-paced, demanding environment, and the ability to adapt to changing priorities
Requirements
- 3+ years of experience using excellent verbal and written communication skills to communicate with leaders and colleagues
- 3+ years of involvement with stakeholder engagement, building coalitions and strategic alliances
- 3+ years of experience developing solutions to a wide range of complex technical problems, requiring ingenuity and innovation
- Experience working within a Scrum team or in similar Agile project setups
- Experience in managing product backlog, writing user stories, and managing releases
- Ability to work in virtual/hybrid and in office setting
Benefits
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid and unpaid time away from work
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