Service Operations Intern supporting revenue tracking and reporting initiatives for telecommunications projects. Collaborating on data analyses to enhance team performance and drive business insights.
OS
Hybrid Operations & Policy Analyst, Level 2
Posted 3 hours ago
About the role
- Operations & Policy Analyst 2 serving Employer Assistance and Apprenticeship Divisions at Oregon Bureau of Labor and Industries. Providing technical assistance, consultation, and support for employment law compliance.
Responsibilities
- Serve both the Employer Assistance Division and the Apprenticeship and Training Division at the Bureau of Labor and Industries
- As an advisor and collaborator on the application of appropriate employment law as it relates to the Apprenticeship and Training Division
- Provide technical assistance to employers related to wage and hour, civil rights, and protected leave laws
- Provide consultative support to apprenticeship and training committees, administrators, training agents (employers), and staff regarding employment law compliance in the context of apprenticeship operations
- Attend and brief the Oregon State Apprenticeship and Training Council (OSATC) and OSATC subcommittees
- Leverage broad subject matter expertise to provide consultation and technical assistance to employer and apprenticeship committee staff, managers, and supervisors as well as attorneys, government agencies, HR professionals
Requirements
- A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; AND two years professional-level evaluative, analytical and planning work
- Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification
- Demonstrated experience designing and deploying professional training consistent with the principles of adult learning
- Excellent public speaking skills, including the ability to present complicated information
- Networking, outreach, and project management experience
- Excellent business writing and research skills
- Experience administering and applying employment laws relating to apprenticeship, wage and hour, civil rights, and leave law requirements
- Experience providing technical support with a customer-service oriented approach
- Experience using Microsoft Word, Teams, and SharePoint applications for efficient collaboration, writing, and revision of employer handbooks and other publications.
- Ability to collaborate across multiple internal teams to prioritize and provide technical assistance
- Knowledge of apprenticeship and/or workforce development systems
- Experience in applying an equity lens inclusive of race/ethnicity, gender, sexual orientation, and ability to all aspects of job responsibilities
Benefits
- Work/life balance, vacation, sick leave, 11 paid holidays a year, and personal days off
- Competitive benefits package including medical, vision, and dental
- Pension and retirement programs
- Advancement opportunity within BOLI and other State agencies
- Opportunity to expand your technical and professional skills
- Work with others who are passionate about public service
- Make a difference in the lives of Oregonians
- Possible eligibility for the Public Service Loan Forgiveness Program
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