Hybrid IT Systems Analyst II – Information Systems Specialist 7

at Oregon Department of Human Services

• Job title: IT Systems Analyst II – Information Systems Specialist 7
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $6,846 - $10,344 per month
• Degree requirement: Bachelor's Degree
• Tech skills: Firewalls, Postgres, SQL, VoIP
• Location requirements: Hybrid, Salem, United States

About the role

• Advanced IT Systems Analyst specializing in VoIP and SQL database management at Oregon's Disability Determination Service. Responsible for system security and technical support processes.

Responsibilities

• Be the advanced level technical support at the Disability Determination Service for the case processing system, PostGreSQL and VoIP
• Maintain and oversee the SQL databases, debugging any issues, resolve complex issues involving security breaches, along with creating procedures, security reports, annual processes involving security plans, and new business continuity plans
• Review the capabilities, identify areas within the DDS wherein these capabilities could/should be used to increase services and productivity, make proposals for implementation based upon the improvement of the business process, then implement those new capabilities
• Independently detect, analyze, and resolve, any problems that may threaten the integrity of federal case data while it is being used by the Oregon DDS
• Responsible for creating procedures, developing, and identifying needed security procedures, tools in anticipation of security issues/problems
• Identify and define realistic timelines for resolutions to complex issues and communicate those timelines to management and end-users by creating procedures, guidelines and tools to proactively plan for future resolutions
• Performs the major functions related to system security processes and procedures required by the Social Security Administration
• Oversee and manage VOIP including overall system administration – software upgrades, software configurations, software updates, and coordination of support from federal resources and vendor interface when required at the DDS level
• Develops queries and reports to assist in data modeling and to respond to the ongoing and ad hoc need for information as required by the Management Team.

Requirements

• Six (6) years of information systems experience in Advanced information systems administration, scripting in multiple disciplines, SQL database management, Voice over IP communications, LAN and WAN network administration including routers and firewalls
• An associate's degree in computer science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND four (4) years of information systems experience in Advanced information systems administration, scripting in multiple disciplines, SQL database management, Voice over IP communications, LAN and WAN network administration including routers and firewalls
• A bachelor's degree in information technology, Computer Science, or related field AND two (2) years of information systems experience in: Advanced information systems administration, scripting in multiple disciplines, SQL database management, Voice over IP communications, LAN and WAN network administration including routers and firewalls
• Master's degree in information technology, Computer Science, or related field may substitute for all of the above
• Must be HSPD-12 credentialed and if not then you will need to undergo the HSPD-12 background check process and pass, after the conditional offer is received
• Minimum four (4) years of IT Customer relations experience
• Minimum four (4) years Database management SQL, ACCESS, PostgreSQL
• System integration and Development experience Microsoft full suite including Power Aps, Power BI, Visio experience.

Benefits

• Amazing benefits package
• Cost of Living Adjustments
• Possible eligibility for the Public Service Loan Forgiveness Program
• Annual salary increases (until you reach the top of the listed salary range)
• ODHS Employee Resource Group communities that promote shared learning