About the role

  • Quality Assurance / Software Testing role in a leading software company for the security sector. Involved in software tests, support, and communication with developers.

Responsibilities

  • In the area of Quality Assurance / Software Testing, you are responsible for designing, creating and executing manual and automated software tests.
  • This includes documenting and tracking defects and closely coordinating with the development team.
  • You are also responsible for the further development of test plans, test cases and QA processes.
  • Supporting the preparation of releases and conducting acceptance tests is also part of your responsibilities.
  • Additionally, you will work in 2nd & 3rd level support, analyzing and handling more complex customer inquiries and error reports.
  • You will reproduce problem scenarios, document them accordingly and take over communication with development.
  • You will support our 1st-level hotline when escalating technical requests.

Requirements

  • Completed training as an IT systems management clerk, digitalization management clerk, industrial clerk or office clerk with an IT affinity.
  • Experience as a software tester and/or in IT support, ideally in a B2B environment.
  • Good technical comprehension and interest in complex systems.
  • Confident use of ticketing systems, ideally also with test management tools or platforms such as Azure DevOps or Jira.
  • Good written and spoken German - additional languages, particularly English, are an advantage.

Benefits

  • Home office: Available by individual arrangement.
  • 40-hour week – We work Monday to Friday.
  • Permanent employment contract: We value long-term cooperation.
  • 30 days of vacation and a flexitime account – For the right work–life balance.
  • State-of-the-art technologies – We equip you with everything you need both in the office and at home.
  • Large, bright, air-conditioned offices in a new building – A great place to work.
  • Team and sports events – We celebrate successes together and strengthen our team outside of day-to-day work.
  • Company pension scheme – We plan ahead together with you.
  • Job ticket or e-charging station – Whether you commute by public transport or electric car, we support you.
  • Shower facilities – For those who cycle or jog to work at lunch.
  • Dogs welcome – Your four-legged friend is welcome to come to work with you.

Job title

IT Supporter, Software Tester

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Tech skills

Location requirements

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