About the role

  • Senior Automation Engineer at Parabola collaborating with customers on AI-powered workflows. Ensuring effective onboarding and successful execution of complex business process automation.

Responsibilities

  • Prepare and lead team based user trainings, requirements workshops, and co-building exercises with customers.
  • Build, document, and maintain project artifacts such as project plans, training material, presentations, etc.
  • Building & troubleshooting complex Parabola flows, including configuring new API connections (REST & GraphQL), SQL queries, and more.
  • Collaborate with Account Executives throughout the sales cycle by assisting with discovery sessions, leading product demos, & building proof of concepts with prospective customers.
  • Document and surface feedback from customers to internal product and engineering teams.

Requirements

  • 4-7 years of previous experience working in a customer facing capacity (implementation consultant, sales engineer, onboarding specialist, CSM, etc.)
  • Comfort and familiarity with prompting AI models
  • Hands-on experience digging into data and demonstrating an expert understanding of Excel, SQL, and APIs.
  • Expert problem solving capabilities - you enjoy breaking down problems and designing effective solutions across industries.
  • Strong written and verbal communication skills and can build trust and rapport with others quickly.
  • You have a passion for learning - you can dive into new industries, systems, workflows, etc. and ramp quickly.
  • You're based in San Francisco and comfortable commuting to the office 3-4x a week.

Benefits

  • equity
  • premium health and wellness benefits

Job title

Senior Automation Engineer

Job type

Experience level

Senior

Salary

$165,000 - $195,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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