Automation Engineer designing and developing RPA solutions using UiPath for Early Warning. Working with financial institutions to enhance payment processes and transaction integrity.
BS
Hybrid Senior Automation Engineer, Growth
Posted 6 days ago
About the role
- Senior Automation Engineer managing strategic accounts for a workflow automation platform. Driving sustained adoption and measurable business impact through customer partnership and workflow design.
Responsibilities
- Own post-implementation relationships for 12–20 strategic accounts, serving as a trusted advisor from executive sponsors to hands-on operators
- Monitor and analyze product usage and engagement metrics to assess account health, identify risk, and surface expansion opportunities
- Partner with customer stakeholders to map organizational goals to functional initiatives and high-impact automation use cases
- Design, build, and deploy new workflows alongside customers, supporting end users through hands-on co-building and technical guidance
- Lead QBRs, trainings, lunch-and-learns, workshops, and executive readouts tailored to a wide range of audiences
- Develop and refine repeatable playbooks and best practices to drive sustained adoption across mature accounts
- Build and maintain project artifacts including plans, timelines, enablement materials, and executive-facing presentations
- Partner with Account Executives and internal product teams to support renewals, identify upsell opportunities, and surface actionable product feedback
Requirements
- 5-7 years of experience in a customer-facing role, such as Technical Account Management, Technical Customer Success, Implementation Consulting, or Sales Engineering
- Excellent written and verbal communication skills, with the ability to quickly build trust and rapport across a wide range of stakeholders
- Polished presentation and facilitation skills, including comfort presenting to executive audiences
- Experienced in quantifying ROI and building business cases that clearly communicate impact and value to executive stakeholders
- Comfort and familiarity with prompting modern AI models and applying them in real-world business contexts
- Hands-on technical experience working with data and systems, including advanced proficiency in Excel, SQL, and APIs
- Strong problem-solving skills, with a passion for breaking down complex challenges and designing effective solutions across industries
- Intellectually curious and quick to learn, with the ability to ramp rapidly in new industries, systems, and workflows
- Based in San Francisco or New York City, with the ability to commute to the office 3–4 days per week
- Ability to travel up to 25%
Benefits
- equity
- premium health and wellness benefits
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