Senior Automation Engineer developing automated testing processes and tools for April, a tax experience company. Collaborating with engineering team and product team to ensure quality assurance throughout development life - cycle.
About the role
- Automation Engineer at Parabola building AI-powered workflows for strategic accounts, optimizing business processes and enhancing customer value.
Responsibilities
- Prepare and lead team based user trainings, requirements workshops, and co-building exercises with customers.
- Build, document, and maintain project artifacts such as project plans, training material, presentations, etc.
- Building & troubleshooting complex Parabola flows, including configuring new API connections (REST & GraphQL), SQL queries, and more.
- Collaborate with Account Executives throughout the sales cycle by assisting with discovery sessions, leading product demos, & building proof of concepts with prospective customers.
- Document and surface feedback from customers to internal product and engineering teams.
Requirements
- ~3+ years of previous experience working in a customer facing capacity (implementation consultant, sales engineer, onboarding specialist, CSM, etc.)
- Comfort and familiarity with prompting AI models
- Hands-on experience digging into data and demonstrating an expert understanding of Excel, SQL, and (ideally) APIs.
- Expert problem solving capabilities - you enjoy breaking down problems and designing effective solutions across industries.
- Strong written and verbal communication skills and can build trust and rapport with others quickly.
- You have a passion for learning - you can dive into new industries, systems, workflows, etc. and ramp quickly.
- You're based in San Francisco or New York City and comfortable commuting to the office 3-4x a week.
Benefits
- equity
- premium health and wellness benefits
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