Mission Control Network Technician I monitoring and supporting Switch’s network infrastructure from the Mission Control environment. Responding to alerts, investigating incidents, and coordinating with teams for service restoration.
About the role
- Network Engineer providing daily technical support for computing networks at Beth Israel Lahey Health. Involves installation, configuration, and troubleshooting of network hardware and software.
Responsibilities
- Support network activities in a multi-vendor, multi-platform computing environment.
- Responsible for the daily technical support of the Beth Israel Lahey Health computing networks.
- Consult with the Manager, IT Infrastructure on specific matters requiring clarification, interpretation, or exception to standard policies and procedures.
- Install, configure, and support various routers, switches, and wireless access points.
- Maintain inventory of necessary cables and parts routinely needed for daily operation.
- Provide administrative and technical support for DNS and DHCP services.
Requirements
- An associate's degree in M.I.S., Computer Science, Engineering, or a related field is preferred but not required.
- Cisco Certified Network Associate (CCNA) is preferred but not required.
- Three (3) years of Data Communications experience providing secure LAN/WAN and wireless services.
- Direct experience configuring and supporting Cisco and Brocade equipment.
- Demonstrated competency with the following technologies: Switching, Routing, 802.11b/g, a and n, Local and Metropolitan Ethernet, and DHCP/DNS services.
- Familiarity with the following protocols: IP, EIGRP, OSPF, BGP, SNMP, Telnet, TFTP, FTP, and SFLOW. NETFLOW and WCCP.
- Experience installing and configuring the following network hardware: Layer 2/3 Switches Routers Wireless Network Devices
- Experience supporting a cabling infrastructure to include: Cat 5E & 6 cable, riser cable, patch panels, and fiberoptics.
- Experience supporting and maintaining IP network numbering schemes.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
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