Network Security Engineer supporting Cloudflare's sophisticated customers in resolving technical issues and mitigating attacks. Engaging with various Cloudflare products and collaborating with Engineering and Ops teams.
About the role
- Customer Success Assistant facilitating operations between clients and suppliers for risk management. Seeking analytical profiles to monitor compliance and improve processes.
Responsibilities
- Operational focal point connecting client requests and suppliers
- Supplier engagement ensuring compliance
- Performance monitoring using KPIs
- Tool support using HubSpot and Movidesk
- Identification of bottlenecks and opportunities for improvement
Requirements
- Knowledge of GRT (Third-Party Risk Management)
- Proficiency in CRM (HubSpot and Movidesk)
- Excel and data analysis
- Project management
- Customer service experience
- Knowledge of labor law (a plus)
Benefits
- Access to Swile benefits card for food and meals
- Health insurance (extendable to legal dependents)
- Dental plan
- Life insurance
- Discounts at gyms and partner networks for physical activities, mindfulness, therapy, nutrition, and sleep quality
- Access to the Moodar platform for online psychotherapy
- Birthday day off
- Swile Mobility allowance for commuting
- Home-office allowance for remote work
- Training programs and a career development framework
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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