Hybrid Junior Systems Implementation Consultant – Legal

at Benner

• Job title: Junior Systems Implementation Consultant – Legal
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Blumenau, Brasil

About the role

• Profissional responsável por promover a adoção e engajamento do software. Trabalhar com os departamentos internos para garantir o sucesso do cliente na empresa Benner.

Responsibilities

• The professional will be responsible for driving system adoption and engagement among clients;
• Act strategically to identify improvement opportunities, resolve issues, and propose actions that maximize the software's value;
• Metrics Monitoring and Analysis: Track and interpret system usage indicators such as logins, access to key modules, average session duration, and NPS;
• Diagnosis and Intervention: Conduct assessments with clients to identify adoption barriers, such as lack of training or technical difficulties;
• Conduct Trainings and Enablement: Plan and deliver practical training sessions to expand efficient system use;
• Adoption Action Management: Prioritize and plan adoption activities according to the client profile and the expected impact;
• Feedback and Continuous Improvement: Prepare detailed reports on the results of actions taken, including lessons learned and success metrics.

Requirements

• Education: Bachelor's degree in Business Administration, Law, Information Technology, or related fields.
• Desired Experience and Knowledge: Experience in project management, Customer Success, consulting, or related areas;
• Experience with data analysis and the use of engagement monitoring tools.
• Technical Skills: Knowledge of legal department routines, especially in modules such as Litigation and Contracts;
• Strong data orientation, with the ability to make decisions based on indicators and metrics.
• Behavioral Skills: Excellent communication, negotiation, and conflict-resolution skills;
• Organized profile, results-oriented, with attention to deadlines and high-quality deliveries.
• Differentials: Previous experience in system adoption initiatives; prior work in legal departments or with legal solutions.

Benefits

• Meal and grocery allowance;
• Health and dental insurance;
• Transportation allowance;
• Daily breakfast;
• Free parking;
• Life insurance;
• Birthday day off;
• Corporate university;
• Certification incentives (additional bonus);
• Allowances: education, wedding, childcare, maternity/paternity;
• TotalPass;
• Maternity/paternity package: newborn hospital discharge kit;
• Fresh fruit three times a week;
• Company convenience store (Mercadinho da Confiança);
• Hybrid work model;
• Partnership with Prisma Psicologia: exclusive rates for psychotherapy sessions for employees and dependents;
• PPR (performance-based profit sharing).