Customer Care Specialist in Leipzig handling travel booking inquiries for a top vacation platform. Providing assistance via phone and email to enhance customer satisfaction.
About the role
- Digital Experience Consultant responsible for managing Beneva's digital platforms. Collaborating on product strategies and ensuring successful project implementations for user experience.
Responsibilities
- Responsible for the evolution, planning, coordination, and implementation of projects and initiatives related to digital platforms
- Serve as product owner (PO) for digital projects
- Develop and maintain the team's product backlog
- Ensure visibility, transparency, and clarity of the product backlog
- Prioritize requirements based on business value and benefits
Requirements
- University degree in a relevant field
- Minimum 5 years of relevant experience in digital projects
- Proficiency in French, both written and spoken
- Upper-intermediate to advanced proficiency in English, both written and spoken
- Strong knowledge of digital, e-commerce, and mobile
- Familiarity with Agile project management methodologies
Benefits
- Health insurance for you and your family
- Defined-benefit pension plan
- Flexible schedule
- Vacation time
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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