About the role

  • Business Analyst in Melbourne for Ansvar Insurance, driving change initiatives and improving business processes. Engaging with stakeholders to define requirements and ensure effective solutions.

Responsibilities

  • Work closely with business users to understand and define requirements, simplifying technical information so it is clearly understood by stakeholders.
  • Perform process and systems analysis, model and document business processes (as is and to be), identifying opportunities for improvement across Ansvar's change portfolio.
  • Identify issues, risks and benefits of existing and proposed solutions, outlining business impacts and supporting decision-making.
  • Develop and document detailed requirements for preferred solutions, including non-functional requirements such as performance, security and scalability.
  • Support projects through structured stakeholder management, including resolution of competing priorities, transparent communication and change control.

Requirements

  • At least 5 years' experience working as a Business Analyst, with experience in the insurance or financial services industry preferred.
  • A practical understanding of general insurance, including commercial insurance principles, policies, reinsurance and claims.
  • Strong analytical and problem-solving skills with the ability to translate complex business problems into clear, documented requirements.
  • Excellent communication and stakeholder management skills, with the ability to engage across all levels of the business.
  • Proficiency with Microsoft Office and JIRA.
  • Experience with application configuration, interface and rules engines is an advantage.

Benefits

  • Competitive salary - let's discuss it
  • Flexible, Hybrid working in modern CBD offices
  • Generous industry performance bonuses
  • Generous annual leave plus birthday, well-being, paid parental, volunteering & more
  • Tailored professional development programs
  • Recognised as the Best Australian Workplace for Fathers (2025)
  • Good Company Award Winner (2025)

Job title

Business Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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