Salesforce Solutions Engineer maintaining and enhancing Salesforce ecosystem for nonprofit Braven. Collaborating with teams to design and implement Salesforce solutions aligned with strategic goals.
Responsibilities
Collaborate with the scrum teams to understand project requirements and objectives.
Gather requirements, strategize solutions, and execute on user stories assigned.
Design Salesforce solutions that align with Scrum goals and Salesforce best practices.
Develop comprehensive technical proposals, including solution design, architecture, and implementation approach.
Conduct demonstrations and presentations of Salesforce solutions
Collaborate with cross-functional teams to ensure the successful delivery and implementation of scalable Salesforce projects and solutions.
Translate Salesforce processes and solutions into user-friendly guidance and documentation.
Partner with Developers and Architect, when needed, to scope, design, and implement advanced solutions.
Design scalable and user-centric Salesforce solutions that balance technical feasibility with long-term business needs.
Respond to user tickets and ongoing debugging and problem-solving.
Support the integration and management of third-party tools affiliated with Salesforce (e.g., Mogli, Campaign Monitor, Form Assembly).
Stay up-to-date with the latest Salesforce features and releases, incorporating updates into existing solutions.
Experience with one or more relevant tools that integrate with Salesforce such as Campaign Monitor, Classy, Conga, Duplicate Check, Excel/Google Sheets, FormAssembly, Mogli, and Tableau.
Experience utilizing data migration tools such as Data Loader, Workbench, or other third-party integration tools.
Knowledge and experience in implementing Salesforce best practices related to field creation, page layout customization, and duplicate management.
Experience with flows to enhance Salesforce automation and streamline processes.
Familiarity with managing roles, profiles, permission sets, and sharing rules to ensure data security and access control.
Experience managing sandbox environments and deploying changes into production.
Additional Salesforce Certifications: Advanced Administrator (ADM-211); Business Analyst.
Experience in a non-profit setting using Nonprofit Success Pack (NPSP).
Experience in Agile methodologies and project management tools (e.g., Asana, Jira, etc.) preferred.
Strong collaborative skills with a clear understanding of how data and operations contribute to organizational goals.
Proven ability to support cross-functional and strategically important projects while maintaining attention to detail in daily operations.
Ability to thrive and lead multiple projects in a fast-paced work environment.
Alignment with Braven’s core values.
Experiences that inform a belief in Braven’s mission and prepare you to work with, or for, Braven’s student Fellow population.
Benefits
Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)
Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health
Match of your 401K contribution up to 5% of your base annual salary, starting your first full month
Coverage of 85% of health insurance premium for employee and dependents
A one-month paid sabbatical after 4 years on staff
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