Hybrid Field Service Engineer – Pyxis, Infusion, Parata

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About the role

  • Technical Field Service Engineer providing services for BD Pyxis automated systems with a focus on U.S. Department of Defense sites. Role involves substantial travel and on-site support within Germany.

Responsibilities

  • Provide remote and on-site reactive service for BD Pyxis automated dispensing systems & PARATA technologies located within hospitals, nursing homes and other healthcare facilities
  • The FSE will service primarily hardware and software system components located in U.S. Department of Defense sites (DOD)
  • Participate in the installation and upgrades of these systems and secondarily execute a preventative maintenance program
  • Participate in pre-installation testing, reconfiguring, and documentation of uncovered technical issues of all applicable Pyxis systems & PARATA technologies

Requirements

  • Must be a US Citizen with US Passport
  • Military (DOD) Field experience supporting medical or automation equipment in a healthcare setting a plus
  • Must possess ability to obtain US DOD clearance and obtain CAC
  • Excellent customer and interpersonal skills at all levels
  • Demonstrable analytical and problem-solving skills are essential
  • Well organized, process oriented and diligent with an eye for detail and quality
  • Working knowledge of PC hardware, windows operating systems and basic networking
  • Certifications a plus
  • Flexible & adaptable with capability and willingness to embrace change
  • Excellent presentation and communication
  • English should be mother language, additional language welcome
  • Good skills in MS Office
  • Driver License

Benefits

  • Competitive package of compensation and benefits programs
  • Professional development opportunities

Job title

Field Service Engineer – Pyxis, Infusion, Parata

Job type

Experience level

Mid levelSenior

Salary

€63,600 - €96,975 per year

Degree requirement

Bachelor's Degree

Location requirements

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