Lead Consultant driving impactful transformation initiatives in public services for health and local authorities. Responsible for managing teams and delivering high - value client outcomes.
About the role
- Corporate Travel Consultant responsible for managing travel reservations for corporate clients. Leveraging communication skills and travel industry knowledge to provide excellent service at BCD.
Responsibilities
- Search and confirm travel reservations for our corporate clients, using various forms of communication modes, including phones, email and live chat
- Strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
Requirements
- Proven experience as a travel agent, with a minimum of three (3) years’ experience working for a travel management company on managing corporate travel arrangements
- Mid to advanced level skills in GDS Sabre – we provide dedicated training in Sabre too!
- Strong verbal and written communication skills in English
- Solid working knowledge of the travel industry, policies, procedures, and processes
- Must have full working rights in AU
Benefits
- Opportunities to grow your skillset and career through our learning and development platforms and other curated learning pathways and this starts with a detailed onboarding and induction when you start!
- Celebrate your birthday – 1 day Birthday leave each year
- Access to the company’s Employee Assistance Program
- Salary Sacrifice Options
- Education Assistance Opportunities
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated - Be You at BCD!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Principal Consultant leading transformation in health and local government for Newton. Managing teams and delivering significant value in complex client engagements.
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