Corporate Travel Consultant responsible for managing travel reservations for corporate clients. Leveraging communication skills and travel industry knowledge to provide excellent service at BCD.
Responsibilities
Search and confirm travel reservations for our corporate clients, using various forms of communication modes, including phones, email and live chat
Strong understanding of a client travel policy and can consistently provide consultation to the customer
Provide the client with the required industry information, such as low fares, exchange costs, and penalties
Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
Requirements
Proven experience as a travel agent, with a minimum of three (3) years’ experience working for a travel management company on managing corporate travel arrangements
Mid to advanced level skills in GDS Sabre – we provide dedicated training in Sabre too!
Strong verbal and written communication skills in English
Solid working knowledge of the travel industry, policies, procedures, and processes
Must have full working rights in AU
Benefits
Opportunities to grow your skillset and career through our learning and development platforms and other curated learning pathways and this starts with a detailed onboarding and induction when you start!
Celebrate your birthday – 1 day Birthday leave each year
Access to the company’s Employee Assistance Program
Salary Sacrifice Options
Education Assistance Opportunities
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated - Be You at BCD!
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