Senior Consultant responsible for scoping and delivering Salesforce Agentforce AI solutions. Collaborating with pharma and life science clients for comprehensive implementations in Barcelona.
Responsibilities
Scope Salesforce AI solutions for our pharma & life science customers based on pharma & life science best practice but also agentforce best practice.
Lead the implementation of end-2-end Agentforce implementations incl agents, actions, topics, prompts, Retrieval-Augmented Generation (RAG).
Consult on and support on ensuring required data sources and their quality incl data 360 and other sources.
Work with project team & Salesforce architects to ensure consistency and fit of the solution into overall business process and Salesforce best practices.
Provide testing approach for Agentforce and support customers in generating value out of Agentforce.
Depending on the experience: Own the overall agentforce service offering within BASE and act as Agentforce subject matter expert (SME) within BASE.
Collaborate with BASE AI experts (e.g. from medical or clinical) to bring pharma specific AI concepts to Agentforce.
Requirements
Hands on experience in implementing Salesforce Agentforce AI Stack.
Deep understanding of AI concepts & prompt building.
Deep knowledge of CRM systems especially Salesforce.
Knowledge of tools like Jira, Confluence, ServiceNow.
Salesforce certifications: Administrator, App Builder, Agentforce specialist, Data Cloud.
Bachelor's or master's degree in Pharma, life sciences, or equivalent.
Between 3-5 years' experience with the system in scope.
Experience in consulting.
Proficiency in English (oral and written).
Benefits
Health insurance.
Remote work friendliness.
Ongoing learning and development.
Flexible schedules to fit your work to your routine.
Contributions to physical, social, and emotional health.
Home office setup with laptop and other electronic devices.
The chance to help make a difference for patients around the world.
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