Hybrid Senior Salesforce Agentforce AI Consultant

Posted 5 days ago

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About the role

  • Senior Consultant responsible for scoping and delivering Salesforce Agentforce AI solutions. Collaborating with pharma and life science clients for comprehensive implementations in Barcelona.

Responsibilities

  • Scope Salesforce AI solutions for our pharma & life science customers based on pharma & life science best practice but also agentforce best practice.
  • Lead the implementation of end-2-end Agentforce implementations incl agents, actions, topics, prompts, Retrieval-Augmented Generation (RAG).
  • Consult on and support on ensuring required data sources and their quality incl data 360 and other sources.
  • Guide & enable onshore & offshore Agentforce implementation teams.
  • Work with project team & Salesforce architects to ensure consistency and fit of the solution into overall business process and Salesforce best practices.
  • Provide testing approach for Agentforce and support customers in generating value out of Agentforce.
  • Depending on the experience: Own the overall agentforce service offering within BASE and act as Agentforce subject matter expert (SME) within BASE.
  • Collaborate with BASE AI experts (e.g. from medical or clinical) to bring pharma specific AI concepts to Agentforce.

Requirements

  • Hands on experience in implementing Salesforce Agentforce AI Stack.
  • Deep understanding of AI concepts & prompt building.
  • Deep knowledge of CRM systems especially Salesforce.
  • Knowledge of tools like Jira, Confluence, ServiceNow.
  • Salesforce certifications: Administrator, App Builder, Agentforce specialist, Data Cloud.
  • Bachelor's or master's degree in Pharma, life sciences, or equivalent.
  • Between 3-5 years' experience with the system in scope.
  • Experience in consulting.
  • Proficiency in English (oral and written).

Benefits

  • Health insurance.
  • Remote work friendliness.
  • Ongoing learning and development.
  • Flexible schedules to fit your work to your routine.
  • Contributions to physical, social, and emotional health.
  • Home office setup with laptop and other electronic devices.
  • The chance to help make a difference for patients around the world.

Job title

Senior Salesforce Agentforce AI Consultant

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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