Manage daily operations and employee performance at financial center for Bank of America. Focus on client-centric solutions, operational excellence, and team development.
Responsibilities
Manage a financial center and its employees
Operate as a business owner fostering a team environment
Instill a client-centric and risk culture in the center
Help clients achieve their financial goals
Ensure operational excellence and cohesive effectiveness
Develop talent through proactive sourcing and coaching
Manage client traffic engaging and routing clients appropriately
Create a world-class client experience environment
Drive operational excellence through employee engagement
Requirements
1+ years of leadership experience (coaching, training, motivating)
Highly motivated self-starter with strong work ethic
Effective collaborator with strong relationship building
Passion for improving clients' financial lives
Confident in identifying solutions for clients
Ability to learn and adapt to new information and technology platforms
Strong critical thinking and problem-solving skills
Ability to manage time, prioritize tasks, and execute in a fast-paced environment
Must be able to work weekends and/or extended hours
Benefits
Discretionary incentive eligible
Eligible for an annual discretionary award based on performance
Industry-leading benefits
Access to paid time off
Resources and support for employee impact and community contribution
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