Operations Project Consultant at Bank of America handling medium to large projects and driving operational improvements. Collaborating with senior management to evaluate methods and implement strategies.
Responsibilities
Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures
Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams
Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues
Performs risk management activities to minimize project risks
Assists with creating and maintaining comprehensive project documentation
Leverages business knowledge to identify opportunities for improvement and supports change execution
Requirements
Minimum 2 years of relevant work experience
Knowledge of the change framework for both AGILE and Waterfall project types; strong emphasis on AGILE methodology, JIRA
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