Hybrid Operations Project Consultant

Posted 5 days ago

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About the role

  • Operations Project Consultant at Bank of America handling medium to large projects and driving operational improvements. Collaborating with senior management to evaluate methods and implement strategies.

Responsibilities

  • Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
  • Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures
  • Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams
  • Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues
  • Performs risk management activities to minimize project risks
  • Assists with creating and maintaining comprehensive project documentation
  • Leverages business knowledge to identify opportunities for improvement and supports change execution

Requirements

  • Minimum 2 years of relevant work experience
  • Knowledge of the change framework for both AGILE and Waterfall project types; strong emphasis on AGILE methodology, JIRA
  • Prior Operations/Process Owner/Process Delegate (PO) experience
  • Deposit, Card, IRA product knowledge & experience
  • Prior Estate Operations experience, or knowledge of Probate process
  • Present material to senior leaders and business partners influencing change
  • Fostering and executing a culture of continuous improvement

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Employee wellness programs

Job title

Operations Project Consultant

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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