Business Support Manager overseeing operational management for CIO group. Ensuring program excellence and performance analysis in a large-scale financial institution.
Responsibilities
Operational management and governance of flex workforce for large CIO group
Continuous focus on operational excellence of existing programs
Drive program analytics and overall performance with vendors
Report and analyze program data and overall performance with teams
Ensure proper governance is placed when processing change orders and invoices
Requirements
5+ years of experience
Strong interpersonal and communication skills
Advanced Microsoft Excel skills
Ability to influence and drive continuous process improvement
Highly analytical thinking and ability to create reports
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