Business System Lead coordinating technology delivery and system enhancements at Ball Corporation. Implementing Agile governance while supporting software development and vendor management.
Responsibilities
Lead and coordinate technology delivery and system enhancements across projects using Agile or Stage Gate governance.
Support software development, system configuration, integrations, upgrades, and patching to meet business and technical requirements.
Provide end-user and super-user support and training, driving adoption and effective system usage.
Support issue resolution and production support, including root-cause analysis and continuous improvement.
Assist with software and hardware selection, purchasing, and vendor management, including AMS support.
Ensure adherence to technology standards, software standards, architecture, and governance.
Support IT controls, SOX testing, audits, and access management activities.
Perform gap analysis, solution design, and cross-functional impact assessments.
Requirements
Completed Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or a related field
Progressive experience in business systems, IT delivery, or technology-enabled business roles
Advanced/Fluent in english
System implementations, enhancements, or integrations
Agile and/or Stage Gate delivery models
Demonstrated experience supporting:
Enterprise and edge applications (Procurement and/or supply chain modules/applications preferred)
Testing activities (SIT and UAT support)
Production support and issue resolution
Experience working with vendors, AMS providers, or system integrators
Experience in regulated or controlled environments (SOX, IT controls, audits) preferred
Strong understanding of:
System lifecycle management (requirements → design → build → test → deploy → support)
Software development and configuration concepts
System integrations, data flows, and data migration
Ability to translate business requirements into technical specifications
Working knowledge of:
Agile/Scrum and Stage Gate delivery methodologies
Testing processes (SIT, UAT coordination and support)
Release, upgrade, and patch management
Familiarity with:
Technology standards, architecture principles, and governance
Data governance, reporting, and analytics enablement
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