Account Manager responsible for managing B2B clients in sustainable promotional items for VANILLA & PEPPER Marketing GmbH. Engaging in project oversight and client communication to foster relationships.
About the role
- Inside Sales Specialist managing customer relationships and driving sales efforts for Avnet Abacus in Germany. Collaborating with Account Managers and Product Marketing to strategize sales.
Responsibilities
- Preparation, development and follow-up of quotes in close cooperation with Account Managers and Product Marketing
- Price determination and quoting
- Maintaining relevant contacts with manufacturers and Avnet Abacus purchasing and marketing
- Recording, tracking and follow-up of orders, including checking customer creditworthiness
- Proactive backlog management (monitoring orders, delivery dates and price changes)
- Implementation of logistics and framework agreements
- Handling customer complaints
- Monitoring returns and credit notes
- Maintenance of customer master data
- Channeling technical and other customer inquiries and coordinating the deployment of all available resources as required (FAEs, service functions)
- Maintaining and expanding customer contacts
- Proactive selling, primarily by phone
- Revenue and profit responsibility for assigned customers
Requirements
- Completed commercial vocational training or technical training with additional commercial/business training
- Experience in inside sales desirable
- Empathetic, persuasive sales personality with a strong enjoyment of personal customer contact
- Team player, organized, committed, creative and proactive with high resilience
- German and English language skills, spoken and written
- Knowledge of negotiation techniques desirable
- Experience with common PC applications (MS Office, SAP, web-based applications) is an advantage
- Very good Excel skills and enthusiasm for regularly using and improving those skills
- Enjoyment of analytical and solution-oriented thinking and working
Benefits
- Flat hierarchies, short decision-making processes and a high degree of personal responsibility with a wide scope for decision-making
- Structured onboarding through the NEO program and comprehensive training
- Attractive and performance-related compensation
- Work–life balance through flexible working hours and the possibility to work predominantly remotely (2–3 days per week office presence)
- 30 days of vacation plus special leave days for personal matters
- Extensive group accident insurance, including coverage outside working hours
- Supplemental health insurance with Allianz covering paid preventive check-ups, dental supplements, vision aids, etc.
- Subsidized company pension scheme
- Employer contribution to capital-forming benefits (VWL)
- Membership with Wellpass (fitness and health)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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