Hybrid Credit Controller

Posted 12 hours ago

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About the role

  • Credit Controller managing sales ledgers for key EMEA customers at Farnell. Taking ownership of credit management and collections activity in a hybrid working environment.

Responsibilities

  • Take full ownership of your sales ledger, running aged debt reports, chasing and collecting payments on time
  • Stay on top of all customer communications via phone, email, and Salesforce cases, ensuring every query is handled promptly and nothing slips through the cracks
  • Tackle risks head-on, from fraud and credit to trade compliance, identifying and escalating issues quickly to protect the business
  • Analyse and recommend credit facilities, presenting clear, data-driven insights for decision-making
  • Collaborate and influence, building strong relationships across EMEA, attending customer and internal meetings to keep collections on track
  • Drive improvement, suggesting smarter ways of working and supporting the rollout of new credit processes
  • Manage bad debt, reviewing recommendations, escalating as needed, and working closely with third-party collection partners and legal teams
  • Support audits and reviews, from annual credit checks to mass account deactivations and master data reviews
  • Champion compliance, ensuring Credit Management Policy and DOAM are met without compromise
  • Adapt and assist, taking on ad-hoc tasks to keep the team running smoothly

Requirements

  • Proven credit control experience.
  • Resilient and adaptable, with the ability to thrive in a changing, strategically driven environment
  • Strong stakeholder management skills, building trust and collaboration across functions
  • Experienced in handling multi-currency payments and managing multi-currency sales ledgers
  • In-depth understanding of sales ledger processes and their impact on overall business performance
  • Skilled in making high-quality, commercially focused credit decisions
  • Confident and professional communicator at all levels, with a diverse audience
  • Ability to prioritise and manage own workload as well as support team members in managing theirs
  • Strong analytical and problem-solving abilities
  • Proficient in financial systems such as ASW and advanced in Microsoft Office applications
  • ACICM qualification desirable
  • A second European language is desirable

Benefits

  • A supportive team environment where everyone really is working toward the same goal.
  • A strong open door policy within management
  • An environment where you will be given the tools and opportunities to further your career
  • Pension scheme
  • Simply Health Medical Cover
  • 25 days holiday plus bank holidays with option to buy additional holiday
  • FREE Onsite Parking
  • Flexible home working
  • Cycle to work Scheme & Car salary sacrifice scheme
  • Reward schemes

Job title

Credit Controller

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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