Hands-on Manager of Site Reliability Engineering leading a team and ensuring availability of production infrastructure at Avalon Healthcare Solutions. Collaboration with security and product teams to enhance operational excellence.
Responsibilities
Lead, mentor, and grow a high-performing team of SREs through coaching, training, goal-setting, and performance feedback.
Collaborate closely with developer, security, and product teams to balance reliability with feature delivery velocity.
Own the end-to-end incident response process, including on-call management (PagerDuty), escalation handling, and RCA facilitation.
Establish and enforce SLIs, SLOs, and error budgets in alignment with business priorities.
Implement and maintain end-to-end monitoring, alerting, and observability using tools such as CloudWatch, Prometheus, and Grafana.
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