About the role

  • Hands-on Manager of Site Reliability Engineering leading a team and ensuring availability of production infrastructure at Avalon Healthcare Solutions. Collaboration with security and product teams to enhance operational excellence.

Responsibilities

  • Lead, mentor, and grow a high-performing team of SREs through coaching, training, goal-setting, and performance feedback.
  • Collaborate closely with developer, security, and product teams to balance reliability with feature delivery velocity.
  • Own the end-to-end incident response process, including on-call management (PagerDuty), escalation handling, and RCA facilitation.
  • Establish and enforce SLIs, SLOs, and error budgets in alignment with business priorities.
  • Implement and maintain end-to-end monitoring, alerting, and observability using tools such as CloudWatch, Prometheus, and Grafana.
  • Oversee infrastructure operations and deployment pipelines leveraging AWS (ECS/Fargate, EC2, Lambda, RDS, CloudFront, ALB/NLB).
  • Partner with Security to implement and monitor AWS security controls

Requirements

  • 7-10 Years in SRE, DevOps, or Infrastructure Engineering and 2+ years in a leadership or management role.
  • Bachelor of Science (4 year) degree in a technical field such as engineering or computer science, or extensive relevant work experience
  • Strong background in AWS operations, containerized workloads, and modern observability stacks.
  • Experience leading incident response programs and implementing operational runbooks.
  • Proven track record of automating infrastructure and enforcing security best practices.
  • Excellent communication and cross-functional leadership skills.

Benefits

  • Remote work options
  • Quarterly travel required to corporate office in Tampa, Florida

Job title

Manager, Site Reliability Engineer

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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