Account Executive driving sales in Korea for Cloudflare. Develops sales strategies and manages contracts while ensuring customer satisfaction.
About the role
- Senior Account Director managing client services team while providing strategic direction in pharmaceutical advertising. Leading client projects and ensuring effective campaign execution in a hybrid work environment.
Responsibilities
- Independently maintains relationship with client to strategic support and direction
- Mentors, manages, and leads client services direct reports
- Primary contact between the client and internal agency team
- Understands the clients brand, therapeutic area, and objectives
- Acts as a bridge between the client and brand/medical education strategy
- Supervises client services team members
- Manages day to day client service business
- Anticipates client needs and makes recommendations
- Simultaneously handles multiple projects and clients under pressure
- Works with multiple departments to ensure project quality control
- Constantly communicates with all departments for project updates
- Performs necessary administrative tasks
- Attends meetings for project status updates
- Up to 25% travel
Requirements
- 10+ years of agency account management experience
- At least 5 years of pharmaceutical advertising experience
- Digital background required managing websites
- BA/BS degree required
- Deep understanding of the pharma/healthcare advertising industry
- DAOR experience strongly preferred
- Experience leading digital marketing initiatives
- Strong digital omni-channel background
- Demonstrated effectiveness in managing multiple clients and agency partners
- Marketing acumen in brand planning, budget development, execution, and measurement
- Success in developing valued relationships with senior-level clients
- Strong presentation, verbal, written, and communication skills
- Proficiency in developing and delivering presentations in PowerPoint
Benefits
- 401K plan with employer match contribution up to 4%
- Life insurance
- Disability coverage
- Medical, dental, and vision plans
- Flexible working arrangements including remote work
- 20 vacation days and one personal well-being day
- 9 public holidays
- Gifted end-of-year holidays
- Early Summer Friday finish in June, July, and August
- Free counselling through employee assistance program
- Personalized health support
- Enhanced maternity, paternity, and family leave policies
- Support for fertility policies
- Continuous professional development with on-demand training and global mobility opportunities
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