Senior Account Director managing client services team while providing strategic direction in pharmaceutical advertising. Leading client projects and ensuring effective campaign execution in a hybrid work environment.
Responsibilities
Independently maintains relationship with client to strategic support and direction
Mentors, manages, and leads client services direct reports
Primary contact between the client and internal agency team
Understands the clients brand, therapeutic area, and objectives
Acts as a bridge between the client and brand/medical education strategy
Supervises client services team members
Manages day to day client service business
Anticipates client needs and makes recommendations
Simultaneously handles multiple projects and clients under pressure
Works with multiple departments to ensure project quality control
Constantly communicates with all departments for project updates
Performs necessary administrative tasks
Attends meetings for project status updates
Up to 25% travel
Requirements
10+ years of agency account management experience
At least 5 years of pharmaceutical advertising experience
Digital background required managing websites
BA/BS degree required
Deep understanding of the pharma/healthcare advertising industry
DAOR experience strongly preferred
Experience leading digital marketing initiatives
Strong digital omni-channel background
Demonstrated effectiveness in managing multiple clients and agency partners
Marketing acumen in brand planning, budget development, execution, and measurement
Success in developing valued relationships with senior-level clients
Strong presentation, verbal, written, and communication skills
Proficiency in developing and delivering presentations in PowerPoint
Benefits
401K plan with employer match contribution up to 4%
Life insurance
Disability coverage
Medical, dental, and vision plans
Flexible working arrangements including remote work
20 vacation days and one personal well-being day
9 public holidays
Gifted end-of-year holidays
Early Summer Friday finish in June, July, and August
Free counselling through employee assistance program
Personalized health support
Enhanced maternity, paternity, and family leave policies
Support for fertility policies
Continuous professional development with on-demand training and global mobility opportunities
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