Multiline Claims Specialist investigating and resolving multiline insurance claims with a focus on member satisfaction. Collaborating with internal and external stakeholders within a hybrid work environment.
About the role
- Field Claims Representative responsible for handling insurance claims at Auto-Owners. Delivering optimal service to agents and insureds while managing multi-line property and casualty claims.
Responsibilities
- Handle insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution
- Provide service to agents, insureds, and others to ensure claims resolve accurately and timely
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
- Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
- Become familiar with insurance coverage by studying insurance policies, endorsements and forms
- Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
- Ensure that claims payments are issued in a timely and accurate manner
- Handle investigations by phone, mail and on-site investigations
Requirements
- Bachelor’s degree or direct equivalent experience handling property and casualty claims
- A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
- Field claims handling experience preferred but not required
- Knowledge of Xactimate software preferred but not required
- Above average communication skills (written and verbal)
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Ability to effectively deal with a diverse group of individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and capacity to read and develop understanding of personal and business finance documents)
- Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage.
Benefits
- Friendly work environment
- Structured training program
- Employee mentoring
- Excellent compensation/benefits package
- Competitive base salary
- Matched 401(k)
- Fully-funded pension plan (once vested)
- Bonus programs
- Generous paid time off including holidays, vacation days, personal time, and sick leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Claims Specialist managing various insurance claims for Caradoc Townsend Mutual Insurance Company. Investigating, evaluating, and resolving claims while ensuring compliance and quality assurance.
Claims Handler at Lassie assisting customers with their pet insurance claims in a hybrid work model. Evaluating claims, communicating with pet owners and improving claims processes.
Workers Comp Senior Claims Representative managing claims for a leading commercial transportation insurer. Evaluating compensability, negotiation settlements, and ensuring timely claims resolution.
Workers Comp Claims Specialist at National Interstate Insurance managing a large inventory of complex claims and conducting comprehensive investigations. Supporting decision - making processes for coverage and liability determinations while maintaining strong relationships with stakeholders.
Complex Property Claims Adjuster managing intricate personal lines claims via phone at Aviva Canada. Responsible for claim settlement and ensuring top - quality customer service excellence and cost management.
Claims Examiner for Workers Compensation analyzing and adjudicating complex claims for various jurisdictions. Working in a hybrid model from Plano, TX or remote for experienced professionals.
Claims Adjuster handling commercial claims for an innovative insurance startup utilizing real - time data. Collaborating with a global team and driving successful claims outcomes in a high - growth environment.
Claims Adjuster managing mid - and higher - level general liability claims for a global industry leader. Assessing liability, negotiating settlements, and maintaining professional client relationships.
Claims Processor assessing and logging drug requests for Canada Life in a fast - paced environment. Requires strong time management and organizational skills with a focus on customer service.