Senior Complex Claims Specialist at Hiscox optimizing claims handling and strategies for Construction Defect and Property Damage. Collaborating with legal teams and ensuring effective claims resolution processes.
About the role
- Experienced Claims Representative handling multi-state CAT claims for Auto-Owners Insurance. Responsible for investigations, coverage determinations, and timely claims payments while traveling as needed.
Responsibilities
- Be available for frequent travel up to 21 days at a time
- Travel is required upon short notice to location of catastrophe, which would most likely be out of state
- Meet the physical demands required for the position including carrying and climbing a ladder
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses
- Be familiar with insurance coverage by studying insurance policies, endorsements, and forms
- Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions, or trials as necessary
- Ensure that claims payments are issued in a timely and accurate manner
Requirements
- Bachelor’s degree or equivalent experience
- Minimum of 2 years claims handling experience or comparable experience
- Field claims experience with multi-line property and casualty claims and wind/hail
- Proficient with Xactimate software
- Above average communication skills (written and verbal)
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Possess a valid driver’s license
- Military experience is considered
Benefits
- matched 401(k)
- fully-funded pension plan (once vested)
- medical, prescription, dental and vision insurance
- associate, spouse and child life insurance
- supplemental sick pay
- long term disability
- health care flexible spending accounts
- dependent care flexible spending accounts
- generous paid time off including holidays, vacation days, personal time, sick leave and parental leave
- adoption assistance
- discounts on personal insurance
- education matching gift program
- student loan assistance program
- gym membership and fitness class reimbursement program
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