Senior Complex Claims Specialist managing high - severity professional liability claims for Hiscox. Collaborating with business leaders and providing technical support in a hybrid role.
About the role
- Field Claims Representative for Auto-Owners Insurance managing insurance claims in the field. Responsibilities include evaluating claims, ensuring timely resolution, and attending legal proceedings when necessary.
Responsibilities
- Handle insurance claims in the field under general supervision through the life-cycle of a claim including investigation, evaluation, and claim resolution
- Provide service to agents, insureds, and others to ensure claims resolve accurately and timely
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
- Ensure that claims payments are issued in a timely and accurate manner
- Handle investigations by phone, mail and on-site investigations
Requirements
- Bachelor’s degree or direct equivalent experience handling property and casualty claims
- A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
- Field claims handling experience is preferred but not required
- Knowledge of Xactimate software is preferred but not required
- Ability to resolve complex issues
- Ability to drive an automobile and possess a valid driver license
Benefits
- A friendly work environment
- Structured training program
- Employee mentoring
- Excellent compensation/benefits package
- Competitive base salary
- Matched 401(k)
- Fully-funded pension plan (once vested)
- Bonus programs
- Generous paid time off including holidays, vacation days, personal time, and sick leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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