Hybrid Training and Competence Officer, Financial Advice

Posted last week

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About the role

  • Conduct mandatory observations, including live and recorded meeting reviews, in line with the T&C Scheme.
  • Complete periodic competency assessments and validate Financial Planner competency via Competent Adviser Sign-Off forms.
  • Prepare, deliver, and review Personal Development Plans (PDPs), maintaining accurate records on HR / T&C systems.
  • Conduct Training Needs Analysis (TNA) to identify individual and team development requirements.
  • Review CPD records quarterly and highlight any gaps or shortfalls.
  • Review and assess Fit & Proper declarations, escalating issues as required.
  • Produce quarterly KPI dashboards for senior stakeholders.
  • Support the delivery of knowledge, skills, and capability training sessions, both in-person and remotely.
  • Provide coaching to support skills development and regulatory compliance.
  • Liaise with internal stakeholders to ensure smooth delivery of the T&C Programme.
  • Ensure timely completion of onboarding T&C activities for new Financial Planners, including competency sign-off and licensing.

Requirements

  • Minimum Level 4 qualification in Regulated Financial Planning
  • Proven experience in financial services training, competence, or supervision roles
  • Strong organisational skills with excellent attention to detail
  • Ability to analyse information and make evidence-based decisions
  • Confident coaching and training skills, delivered one-to-one, in groups, and remotely
  • Skilled in building rapport and influencing a variety of stakeholders
  • Committed to high standards of conduct and achieving excellent customer outcomes

Benefits

  • Non-contributory Pension Scheme (8%)
  • Private Medical Insurance
  • Cashplan
  • Income Protection
  • Critical Illness cover
  • Death in Service
  • Parking allowance
  • Generous holiday allowance, rising with length of service

Job title

Training and Competence Officer, Financial Advice

Job type

Experience level

Junior

Salary

£55,000 per year

Degree requirement

Professional Certificate

Location requirements

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