Lead Salesforce Engineer at Merkle designing and implementing CRM solutions. Driving customer relationship excellence through data analytics and complex software development.
About the role
- Salesforce Developer specializing in Revenue Cloud and CPQ at ATS Corporation. Collaborating with internal clients on requirements and delivering solutions in a complex Salesforce environment.
Responsibilities
- Design, build, and deliver quote-to-cash (Q2C) solutions using Salesforce Revenue Cloud and CPQ.
- Partner closely with internal business stakeholders to gather, analyze, and translate business needs into well-designed Revenue Cloud solutions.
- Facilitate requirements and process discovery sessions to document current-state and future-state Q2C processes and functional requirements.
- Collaborate with integration and enterprise architecture teams to design Salesforce integrations with ERP and other downstream systems.
- Build scalable and maintainable solutions, including declarative configurations and custom development.
- Act as a solution owner for assigned initiatives, ensuring scope, timelines, and outcomes remain aligned with business expectations.
- Review solution designs prior to development to ensure alignment with requirements, architectural standards, and platform best practices.
- Provide hands-on configuration and development support across Revenue Cloud and CPQ
Requirements
- 2 - 5+ years of experience in developing & delivering solutions in Salesforce and related working experience with Revenue Cloud and CPQ.
- Proven experience working with Salesforce Revenue Cloud, CPQ, Sales Cloud and Service Cloud.
- Complete understanding of data models, product/pricing master data management and standard ERP integration reference architecture.
- Hands-on declarative configuration expertise implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes.
- Working knowledge of Salesforce Lightning components, configuration, object relationships, app management & administration.
- Proven experience managing ticket/support queues & SLAs, combined with excellent customer service skills.
- Proven experience with business and technical requirements analysis, business process modeling and data modeling.
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
- Working technical knowledge of scripting languages and automation (RPA) are an asset.
- Strong knowledge of system and software quality assurance best practices and methodologies.
- Hands-on technical writing and editing experience, with specific experience in documenting information technology software/systems and requirements gathering documentation.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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