Social Media Lead enhancing digital presence across channels for Gieni ABX and Gieni Explorer. Manage content strategy, campaigns, and community engagement in a hybrid role.
About the role
- Customer service representative managing student inquiries through social media platforms at Atento. Engaging with students on various platforms to resolve their questions and concerns.
Responsibilities
- Respond to student interactions on social media: Instagram, Facebook, Google My Business (GMB), YouTube;
- Handle student questions, complaints, and requests from the college;
- Analyze processes related to the provided customer service.
Requirements
- High school diploma (higher education in progress or completed preferred);
- Good communication and writing skills;
- Empathetic, human-centered writing style;
- Ability to show empathy and provide support;
- Customer service experience is a plus;
- Basic computer skills and typing.
Benefits
- Transportation allowance;
- Meal allowance and/or food voucher;
- Life insurance;
- Funeral assistance;
- Childcare assistance / nanny allowance / school transportation / assistance for children with disabilities;
- Product discounts;
- Dental care;
- Family Health Plan (Saúde Família+);
- Discounts on gyms / sports activities;
- Educational partnerships with course discounts;
- Career development plan;
- Pet plan.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Assistente de Social Media no Grupo Trigo, responsável pelo planejamento de conteúdos e gestão das redes sociais. Colaborando para o crescimento das marcas através de inovação e criatividade.
Social Media & Project Manager developing engaging content for social platforms in a hybrid role at a creative agency in Berlin. Managing projects focused on societal relevance and awareness.
Social Media Strategist developing and implementing social media strategy for QVC brand priorities. Collaborating across channels and teams to enhance brand engagement and community.
Social Media Manager driving innovative menu strategies and collaboration with the Innovation Team at KFC. Involved in shaping brand experiences to create Finger Lickin' Good memories.
Intern managing customer feedback on public platforms for Stayforlong's brand reputation. Engaging in case management and review monitoring in a hybrid work environment.
Social Media Manager for innovative global technology company. Building brand presence through creative content and data - driven strategies in Sofia, Bulgaria.
Social Media Manager for crypto company engaging communities via social media in Asia and US markets. Collaborating with cross - functional teams and optimizing social media strategies.
Social Media Manager enhancing community engagement through socials in US and APAC. Collaborating with teams for strategic growth and viral marketing initiatives.
Social Media Editor producing and editing engaging video content for social media platforms. Focus on enhancing courtroom moments for a nationally syndicated television program.