Onsite Patient and Family Advocacy Manager

Posted 5 days ago

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About the role

  • Manager overseeing Patient and Family Advocacy and Interpreter Services at UW Health in Rockford, IL. Managing clinical services and interpreter training programs in a healthcare setting.

Responsibilities

  • Work schedule: 100% FTE, full-time. Day shift, M-F 8:00 AM - 4:30 PM. You will work 1415 E State St Clinic in Rockford, IL.

Requirements

  • Bachelor’s degree in business administration, Health Care Administration, Nursing, Industrial Engineering or other health related field. Required
  • Certification of successful completion of 40 hours or more of medical interpreter training in Spanish from a nationally recognized organization OR a degree in Medical Interpreting. Preferred
  • Master’s degree in business administration, Health Care Administration, Nursing, Industrial Engineering or other health related field. Preferred
  • Five (5) years of experience working in health care. Required
  • Two (2) years of experience in developing and sustaining programs. Required
  • Experience working with the public. Required
  • Previous management experience. Required
  • Experience working with the public in a clinical setting. Preferred
  • Three (3) years of management experience in a healthcare environment, preferably focused on patient experience with a proven track record of success. Preferred

Benefits

  • Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
  • Annual wellness reimbursement
  • Opportunity for on-site day care through UW Health Kids
  • Tuition reimbursement for career advancement--ask about our fully funded programs!
  • Abundant career growth opportunities to nurture professional development
  • Strong shared governance structure
  • Commitment to employee voice

Job title

Patient and Family Advocacy Manager

Job type

Experience level

Mid levelSenior

Salary

$83,075 - $124,613 per year

Degree requirement

Bachelor's Degree

Location requirements

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