About the role

  • Providex engineer supporting the DB Distributor ERP system in Lebanon. Focused on customer-facing support and resolving production issues.

Responsibilities

  • Support and maintain a large Providex / PVX Plus codebase in production
  • Investigate and resolve customer-reported issues in live environments
  • Work directly with support to gather details, explain root causes, and provide clear updates
  • Deliver fixes and improvements with a strong focus on system stability
  • Participate in on-call rotation and handle occasional after-hours support when required
  • Collaborate closely with support, product, and engineering teams
  • Contribute to documentation and shared technical knowledge

Requirements

  • Hands-on experience with Providex / PVX Plus in a production environment
  • Experience supporting business-critical systems
  • Strong debugging and problem-solving skills in legacy codebases
  • Ability to communicate clearly and professionally with customers
  • Comfort owning issues end-to-end until resolution
  • ERP, accounting, or financial systems experience
  • SQL and data-level troubleshooting
  • Client-facing or support-oriented engineering background
  • Experience working remotely with distributed teams

Job title

Providex Engineer – DMB

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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