Pricing Intelligence & Automation Analyst automating pricing processes using big data and AI at Caterpillar. Collaborating with stakeholders to enhance Global Parts Pricing workflows and data quality.
About the role
- IT Analyst delivering best AI-powered customer experience and optimal executive support at ASAPP. Collaborating with teams to modernize and automate IT services in a fast-paced environment.
Responsibilities
- Deliver exceptional white-glove support for ASAPP’s executive leadership, ensuring high-touch service and minimal downtime.
- Act as the primary escalation point for complex technical issues, providing deep-dive troubleshooting for macOS, Windows, and core SaaS platforms.
- Optimize the User Lifecycle, managing the end-to-end onboarding and offboarding process with a focus on automation and security.
- Drive IT Excellence by maintaining and evolving our internal knowledge base, runbooks, and self-service documentation.
- Partner with IT Engineering to identify, design, and implement automated workflows that eliminate manual toil.
- Champion Endpoint Security by contributing to initiatives focused on device management, access control, and compliance.
- Participate in an on-call rotation to ensure the stability of business-critical operations.
Requirements
- 4+ years of IT experience, with a proven track record of supporting executive/leadership teams.
- Platform Expertise: Strong proficiency in Jamf (macOS) and Intune (Windows); Jamf 200+ certification (or similar MDM training) preferred.
- Automation Mindset: Practical exposure to scripting (Bash/Python), APIs, or low-code tools like Okta WorkflowsIdentity & Access Knowledge: Hands-on experience with Okta and Google Workspace administration in a scaling environment.
- Process Driven: A solid understanding of ITSM practices (Incident, Request, Change, and Asset Management).
- Security First: Experience working within compliance-driven frameworks (SOC2, ISO 27001) where security is a core requirement.
- Communication: The ability to translate complex technical concepts into clear instructions for non-technical users.
Benefits
- Competitive compensation with stock options
- Comprehensive medical, vision, and dental insurance
- 401k matching
- Fitness and wellness stipend
- Mental well-being benefits
- Professional learning and development stipend
- Parental leave, including adoptive and foster parents
- 3 weeks paid time off (increases with tenure) along with sick leave, bereavement and jury duty
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Management Information Analyst at Desjardins Group developing information systems and producing reports. Collaborating on management system adaptations and providing stakeholder support.
Analista Comércio Exterior Pleno responsible for air import operations and client contact in Brazil. Collaborating with overseas agents and handling documentation for shipments.
Knowledge Management Analyst at iA Financial Group managing documentation and training content for operational efficiency. Collaborating with teams to support knowledge sharing and training initiatives.
IT Analyst Intern assisting with technology needs in Talent and Culture business line for Summer 2026. Join a company focused on collaboration, innovation, and employee development.
IA
Senior Actuarial Analyst at iA Financial Group analyzing employee benefits and retirement plans. Contributing to strategic management and governance of benefits programs and collaborating on key projects.
Credit Analyst Intern role focused on data analysis and problem - solving in fintech. Ideal for university students with a passion for numbers, coding skills, and a startup mindset.
Time and Attendance Analyst supporting centralized timekeeping activities across the U.S. Ensuring accurate time capture and compliance with labor regulations.
Supporting environmental investigations and reporting for Arcadis, a global leader in sustainable solutions. Engaging in technical quality assurance and hands - on field activities to address environmental challenges.
Revenue Integrity Analyst optimizing Revenue Cycle for Virtua Health. Conducting root cause analytics and audits to identify process improvements and related opportunities.