Credit Controller managing customer accounts and debt collection processes at Arthrex. In charge of receivable ledger and customer relations in a high-volume environment.
Responsibilities
Collect debt and maintain the accounts receivable ledger
Manage customer accounts, resolving any queries and issuing credit notes where applicable
Post cash receipts
Email statements to customers
Make calls to customers to chase debt and resolve queries
Provide proof of deliveries to customers where required
Contribute to ad-hoc tasks relating to year-end audit
Responsible for and manage a portion of the total AR ledger (total cash collection £100m+)
Manage the customer relationship as an extension of the sales team
Support internal departments as part of the overall debt collection strategy
Work within established processes and procedures, but constantly challenge these and make suggestions and improvements where possible
Requirements
Experience of working with SAP is desirable but not essential
Must have at least 2 years’ experience in a similar role
Accuracy with data entry
Excellent communication skills (phone and email) with customers and other departments
Works well individually and as part of a team
Ability to work in a fast-paced environment – we generate 8,000 sales invoices per month (high volume)
Enthusiastic, reliable, and hard working
Strive for continuous improvement
Able to work well with spreadsheets - Microsoft Excel
Benefits
25 days’ annual leave plus 8 bank holidays (pro rata)
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