About the role

  • Credit Controller managing customer accounts and debt collection processes at Arthrex. In charge of receivable ledger and customer relations in a high-volume environment.

Responsibilities

  • Collect debt and maintain the accounts receivable ledger
  • Manage customer accounts, resolving any queries and issuing credit notes where applicable
  • Post cash receipts
  • Email statements to customers
  • Make calls to customers to chase debt and resolve queries
  • Provide proof of deliveries to customers where required
  • Contribute to ad-hoc tasks relating to year-end audit
  • Responsible for and manage a portion of the total AR ledger (total cash collection £100m+)
  • Manage the customer relationship as an extension of the sales team
  • Support internal departments as part of the overall debt collection strategy
  • Work within established processes and procedures, but constantly challenge these and make suggestions and improvements where possible

Requirements

  • Experience of working with SAP is desirable but not essential
  • Must have at least 2 years’ experience in a similar role
  • Accuracy with data entry
  • Excellent communication skills (phone and email) with customers and other departments
  • Works well individually and as part of a team
  • Ability to work in a fast-paced environment – we generate 8,000 sales invoices per month (high volume)
  • Enthusiastic, reliable, and hard working
  • Strive for continuous improvement
  • Able to work well with spreadsheets - Microsoft Excel

Benefits

  • 25 days’ annual leave plus 8 bank holidays (pro rata)
  • Option to buy or sell additional holiday days
  • 10% contributory pension scheme
  • Medical cashback plan
  • Group income protection
  • Life assurance
  • Gym discounts
  • High-street discounts
  • More

Job title

Credit Controller

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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