Hybrid Technical Design Architect – Modern Workplace, Microsoft

at ARO Technology

• Job title: Technical Design Architect – Modern Workplace, Microsoft
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £85,000 per year
• Degree requirement: No Education Requirement
• Tech skills: Cloud, Go
• Location requirements: Hybrid, Cardiff, United Kingdom

About the role

• Technical Design Architect defining strategies for Modern Workplace Microsoft solutions with customer interaction. Leading vendor relationships and delivering technical solutions for enterprises in the UK.

Responsibilities

• Define and lead the strategy for modern work solutions, Microsoft services and supporting technologies.
• Develop a clear working process for all Modern Work solutions, with Marketing, Sales and the Support Services Divisions.
• Establish technology, architectures and vendor selection in line with business goals and digital transformation initiatives.
• Define concise Go to Market solutions across the Modern Work services, while clarifying a concise Microsoft strategy.
• Assist in the development and evolution of a robust vendor relationship with Microsoft and supporting partners.
• Provide technological ownership of functional solutions and direction for training adoption and development across the sales teams.
• Draft or review technical schedules Technical designs and concepts including scope of works, discovery documentation or schedules of work.
• Prepare presentation solution compliance matrices, architectural diagrams, and risk registers and supporting narratives.
• Support and attend client opportunity meetings to assist with the group’s development and growth.
• Devise client specific solutions to meet business objectives in a timely manner.
• Provide appropriate detailed handover and High Level Design documentation.
• Work proactively with the Projects and Engineering teams to ensure smooth transition of opportunities to ensure successful delivery of the projects and solutions devised.
• Attend conference trade and clients’ meetings, conferences and events as required to provide clarification meetings or presentations with clients.
• Promote a positive mindset, acting as a mentor and assisting in the proactive and supportive culture of the ARO group.
• Provide the go to market message and value statements about niche technology offerings or USPs.
• Evaluate future Microsoft 365 Service/Solution readiness in line with our continual service improvement programme.
• Review Deployment standards, Service & feature changes and manage their change/release into deployment activities.

Requirements

• Deep understanding of the Modern Work industry solutions.
• Comprehensive understanding across the Microsoft Stack, and the supporting solutions alongside the value propositions.
• Ability to define and maintain target solutions aligned with business strategy.
• Strong capability to align IT strategy with business goals.
• Proven experience in translating complex business needs into technical solutions.
• Broad knowledge across Modern Work, infrastructure, applications, data, and security domains.
• Experience designing multi topology solutions.
• Ability to define architecture principles, patterns and applicable market trends.
• Understanding of security architecture, Zero Trust models, and data protection regulations (e.g., GDPR, IEC 62443 for OT).
• Accredited and certified with up-to-date knowledge of enterprise technologies, including Microsoft, networking, cloud, SaaS, AI/ML, and integration platforms.
• Proven experience across multiple industries and verticals.
• Vendor accreditations.
• Excellent interpersonal and communication skills to engage C-level, technical teams, and vendors.
• Skilled at facilitating architecture reviews, workshops, and decision-making forums.
• Ability to perform gap analysis, cost-benefit evaluation, and roadmap development.
• Experience driving digital or infrastructure transformation initiatives.
• Strong documentation skills to produce architecture blueprints, RFP responses, and strategic presentations , technical due diligence, and vendor evaluations.
• Familiarity with Agile, DevOps, and ITIL practices.
• Ability to bridge architecture with operations, ensuring designs are maintainable, observable, and resilient.
• Ability to select and integrate best-of-breed solutions across multi-vendor environments.

Benefits

• Company Pension Scheme and matching contributions
• Company Perks portal
• Private Medical insurance
• Life assurance
• 25 days holiday plus bank holidays plus holiday trading
• Your Birthday off, on us!
• Health Club and Wellbeing Scheme
• Aro Shares after 12 months employment
• Employee Assistance Programme
• Technical Training Academy and E-learning
• Hybrid working