About the role

Client Solutions Architect optimizing client usage of Arine's Medication Intelligence Platform. Collaborating cross-functionally to enhance healthcare outcomes through technology.

Responsibilities

Serve as the technical relationship owner for clients, overseeing the technical aspects of the client life cycle from pre-sales through implementation and post-launch
Lead client discovery discussions, solution design meetings, and workflow mapping sessions with the client’s technical and business stakeholders
Understand each client’s business needs and goals, translate those business needs to technical requirements for the client configuration of Arine’s platform
Incorporate technical requirements into broader client implementation project plans in collaboration with Arine’s implementation team
Continue to be client point-person throughout the engagement to address any technical needs as they evolve
Drive technical solution delivery across internal and external stakeholders as the key conduit between Arine’s customers and technical teams
Represent the voice of the client and collaborate with the Growth, Product and Engineering teams and to monitor opportunities for new products and features as Arine grows its customer base

7+ years of experience in a similar customer-facing technical role such as solution consultant, solutions architect, sales engineer, or technical consulting
Proven track record of leading complex technical projects and programs with many stakeholders
Prior background working at a data-centric company; claims and EHR data experience preferred
Effective group-facilitation skills and confidence in leading client meetings to understand business objectives and clinical workflows
Excellent written and verbal communication skills; ability to switch seamlessly from executive presentations to white boarding with technical or clinical audiences
Thrive in dynamic environments, can navigate ambiguity with ease, and able to drive multiple projects at once with expansive ownership
Experience working in agile delivery environments; proficiency in software delivery and workflow management systems (Atlassian/Jira experience preferred)
Experience working within the healthcare industry, understanding of clinical workflows and deep knowledge of payer and risk-bearing provider needs
Comfortable working with human-readable text outputs (e.g. JSON, XML); Bonus points for software development experience with Python or AWS Services
Undergraduate degree required; Masters experience preferred; Bonus points for Doctor of Pharmacy (PharmD) degree
Strong knowledge of medication therapy management, comprehensive medication management and quality measures highly desirable.

Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future
You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.