About the role

  • Leading all technology operations across APAC, including IT support, cybersecurity, vendor management, and store technology setups
  • Building a deep understanding of existing technology stacks across APAC and aligning them with Arc’teryx’s global strategy
  • Managing and mentoring regional technology teams and supporting Country Technology Leaders
  • Acting as a liaison between APAC business leadership and global technology teams to ensure strategic alignment
  • Overseeing incident response processes, service management, and operational excellence initiatives
  • Creating and executing a unified technology roadmap for all APAC countries
  • Driving regional adoption of global commerce platforms and enterprise systems
  • Establishing best-in-class cybersecurity and compliance practices tailored to APAC regulations
  • Leading technology integration for new store openings and market expansions
  • Building a high-performing regional technology team and fostering a culture of innovation and collaboration

Requirements

  • 10+ years of progressive IT leadership experience, including 5+ years in regional or global roles
  • Proven ability to manage IT operations, cybersecurity, and vendor relationships across APAC markets
  • Experience in retail, e-commerce, or consumer goods industries, with exposure to store technology setups
  • Strong knowledge of IT infrastructure, SAP, global commerce technologies (Adobe, Salesforce), and privacy regulations
  • Exceptional project management, strategic thinking, and communication skills
  • Fluency in English; proficiency in Mandarin or other APAC languages is an asset
  • Bachelor’s degree in Computer Science, Information Technology, or Business Administration (MBA or relevant certifications like CISSP, ITIL are a plus)
  • Ability to travel within APAC and occasionally to global headquarters
  • A proactive mindset, adaptability in ambiguous situations, and a passion for delivering technology solutions that enable business growth

Benefits

  • Equal Opportunity
  • Inclusivity
  • Safety space
  • Positive change initiatives
  • Healthy workplace

Job title

Director, APAC Technology

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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