Customer Care Research Analyst conducting investigations and data analysis at Paysafe. Ensuring effective communication of findings to management and collaboration with multiple departments.
About the role
- Market Research Analyst role at Arcadis focuses on providing insights to stakeholders for data-driven decisions. Support research, analysis, and presentation of complex data in various formats.
Responsibilities
- The overarching objective of this role is to provide support in gathering insights that will enable involved stakeholders to make data-driven decisions.
- Scoping the research projects
- Participate in research scoping discussions to understand the purpose of the research, the best methodology to be used.
- Work with management to prioritize business and information needs.
- Identify the best sources of data and work with senior colleagues on verifying their applicability and shortcomings.
- Use provided tools to gather and store the data collected from various published and unpublished sources to supplement market understanding.
- Check the quality of data to be used (consistency, gaps, is it fit for the purpose).
- Perform qualitative and quantitative analysis, depending on the task.
- Extract the key information from complex sources and simplify it.
- Present the insights and data in various formats: graphs, presentations, short reports.
- Provide regular market research reports including searches on our key clients, key projects, industry news and competitors.
Requirements
- Bachelor’s degree in an engineering, economic or business related field
- With more than 3 years’ experience in research
- Experience working in engineering, construction industry
- Knowledge of MS Office applications, ideally in Excel, Word, and PowerPoint
- Knowledgeable in primary and secondary research techniques.
Benefits
- We can only achieve our goals when everyone is empowered to be their best.
- We believe everyone's contribution matters.
- It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
- You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet.
- Join Arcadis. Create a Legacy.
Job title
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