Hybrid Senior Manager, Accounting Operations

Posted 3 hours ago

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About the role

  • Join Aprio’s Client Accounting Services as Senior Manager, Accounting Operations. Overseeing operations and managing client relationships in a high-growth CPA firm.

Responsibilities

  • Oversee daily operations and work product quality across service and functional delivery teams.
  • Partner with CAS practice operations to ensure standardized reporting and client delivery procedures are met.
  • Ensure adherence to service-level agreements and standardized operational procedures.
  • Lead change management initiatives and enforce governance of operational processes.
  • Define and maintain operational metrics and dashboards using data analytics tools.
  • Collaborate with offshore teams to ensure accuracy, quality, and process optimization.
  • Maximize offshore workforce impact through targeted process improvements.
  • Manage the creation and upkeep of guidelines, training materials, and project documentation.
  • Monitor project timelines, allocate resources, and adjust plans to meet deadlines.
  • Communicate updates and changes clearly to internal teams, leadership, and stakeholders.
  • Maintain and enhance reporting tools and dashboards for performance tracking.
  • Develop and implement policies and procedures to improve team output and efficiency.
  • Establish statistical methods to measure progress and support strategic vision.
  • Ensure consistent documentation and use of standardized templates in project management systems.
  • Review and update training and resource databases to support team development.

Requirements

  • Bachelor’s degree in accounting; CPA or equivalent certification preferred
  • Minimum of 10 years of progressive experience in US accounting, with at least 5 years in a leadership role managing managers and client engagements
  • Proven experience managing multiple clients in a multi-entity, multi-industry environment, preferably within professional services
  • Solid experience with accounting platforms such as Bill.com, Xero, and QuickBooks Online (QBO); NetSuite experience is a plus
  • Demonstrated ability to lead, mentor, and develop high-performing teams, including Managers and Team Leads
  • Strong client relationship management skills, with experience leading client calls, business reviews, and handling escalations
  • Experience in budgeting, forecasting, and managing engagement profitability and resource utilization
  • Proven track record in driving process improvements, automation, and system or workflow enhancements
  • Experience with project and workflow management tools (e.g., Karbon, Wrike or similar platforms)
  • Experience in onboarding clients and transitioning/migrating processes to offshore teams
  • Advanced analytical skills with the ability to interpret financial data and provide actionable insights
  • Excellent communication and stakeholder management skills, with the ability to collaborate effectively with US-based teams and leadership
  • Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced, remote environment
  • Self-motivated, proactive, and resourceful, with a strong sense of ownership and accountability
  • High level of professionalism, integrity, and ability to handle confidential information
  • Amenable to work midshift schedule (12:00pm to 9:00pm) and on a hybrid work setup

Benefits

  • Wellness program
  • HMO coverage
  • Rewards and Recognition program
  • Free shuttle service (provided by CDC | for onsite employees)
  • Free lunch meal (For onsite employees)
  • On-demand learning classes
  • Discretionary time off and Holidays
  • Performance-based salary increase
  • Discretionary incentive compensation based on client or individual performance
  • Hybrid set up to selected roles/location, terms and conditions may apply
  • CPA & Certification Assistance and Bonus Program

Job title

Senior Manager, Accounting Operations

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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