Technology Support Generalist at Applied Materials maintaining SharePoint Online and supporting legal technology solutions. Collaborating with global users to ensure optimal system performance.
Responsibilities
Maintain and support SharePoint Online-based applications and workflows to ensure optimal performance and user experience.
Contribute toward the success of the legal operations technology team.
Learn to support additional legal technology solutions such as TyMetrix and Ironclad CLM platforms, document management and case management solutions.
Deliver exceptional support for global users, ensuring timely resolution of issues and proactive communication.
Maintain documentation and training materials to support user adoption and experience.
Adhere to established business processes and protocols.
Requirements
Proven experience administrating technology platforms in a global, corporate environment
Hands-on experience developing and modifying SharePoint Framework (SPFx)
Strong attention to detail and ability to manage multiple priorities effectively
Excellent written and verbal communication skills for interaction within a global organization
Tech-savvy with proficiency in ServiceNow and Microsoft Office 365 (Outlook, Excel, Word, PowerPoint) or similar tools
Familiarity with basic legal concepts and contract terminology.
Ability to interface with technology support teams (internal and external) in a timely, productive manner
Benefits
supportive work culture that encourages learning, development, and growth
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