Business Analyst focusing on MMIS Legacy systems for government projects. Collaborating with stakeholders and analyzing business requirements in a hybrid work environment.
About the role
- Banking Consultant enhancing customer experience at ANZ. Focusing on customer engagement, advocacy, and compliance in retail banking roles across Australia.
Responsibilities
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
- Actively participate in and support bank programs and initiatives
- Take responsibility to ‘know your customer’ from a risk perspective
- Ensure compliance with ANZ and branch policies and procedures
Requirements
- Exceptional customer focus - retail experience is an advantage
- Experience in being a user and promoter of technology working knowledge in using different digital channels is an advantage
- Lending experience or willingness to progress to lending is desired
- Ability to multi-task and highly adaptable to change and ambiguity
- Willingness to work in a collaborative team environment
- Sound understanding of compliance
- Excellent communication and interpersonal skills
Benefits
- Access to health and wellbeing services
- Discounts on selected products and services from ANZ
- Flexible working arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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