Educational Developer at University of Alberta enhancing instructional practices in engineering. Providing support for faculty and teaching staff in curriculum development and assessments.
About the role
- Strategic leader managing wholesale service delivery and development for Anglian Water. Influencing performance metrics and driving regional growth across the UK.
Responsibilities
- Set the strategic direction for the Wholesale Market Services and Development Services aligning plans to Anglian Water’s wider business strategy and regulatory obligations
- Lead and drive upper quartile performance across key market measures (RMeX, DMeX, BRMeX), translating targets into clear priorities, governance and measurable outcomes
- Build influential relationships with key external stakeholders (eg our regulators, MOSL, developers, retailers, NAVs) and other influential partners and represent Anglian Water in forums and negotiations
- Lead commercial performance and revenue recovery, including robust forecasting, financial control and delivery on an operating budget of £5m and more than £400m annual cash from services
- Shape and deliver strategies that support growth across the region, enabling new connections and development delivery while reducing friction across the end-to-end value chain
- Provide visible, inclusive leadership for 150 colleagues, building capability, engagement and succession across a matrixed operation model
- Develop high-performing teams, fostering a culture of safety, wellbeing, continuous improvement and operational discipline
- Strengthen governance, risk management and controls, ensuring compliant delivery of market and developer services, and effective management of disputes, escalations and assurance activity
- Sponsor continuous improvement and digital transformation across people, process, data and technology, using insight (including smart meter and consumption analytics) to improve outcomes
- Drive sustained reductions in business demand in line with regulatory commitments and government expectations, embedding water efficiency and demand management into service delivery
- Collaborate across Anglian Water (Customer Experience, DDaT, Asset Planning, Finance, HR and Operations) to align investment, operational capacity and customer outcomes
- Champion a “Safer Every Day” culture, ensuring health, safety and wellbeing are integral to decision making and operational delivery
Requirements
- Significant senior leadership experience in large, complex organisations
- Deep knowledge of the water industry, ideally with NHH or wholesale experience
- Strong strategic, commercial and regulatory acumen
- A track record of leading multi-disciplinary teams and driving transformation
- Excellent stakeholder management—internal / external, and board level
- Demonstrable ability to balance customer outcomes, performance and affordability
- A passion for innovation, continuous improvement and digital capability
- The credibility and confidence to represent Anglian Water at national forums
Benefits
- Competitive pension scheme - Anglian Water double-matches your contributions up to 6% (maximum 12% company contribution)
- Car allowance
- Personal private health care
- Annual bonus scheme
- 30 days leave + Bank Holidays
- Life Cover at 8x your salary
- Flexible benefits to support your wellbeing and lifestyle
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Degree requirement
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